Wrong info and product delivery

I app**** for a contract through the telkom web, got a call from the agent, and the agent explained that I need to pay the 1st monthly subscription before delivery. I paid it and he explained that I will be for the first month, (mind you, I got the pho e on the 24th of July). I veiw my statement for August and they charged me R383.00 instead of R229(original subsc fee). The original subscription fee was also not supposed to be charged as the agent said the fee I paid will be for the next month and that only a pro rata charge will be due. Anyways I call the Telkom customer care on 180 and they now inform me that I should call 10213.Which you can't reach... I am very angry/disappointed at the way they treat their customers. Another case is that last year April I ordered a wifi FreeMe 1G router, and only got a 500mb deal but was charged the price of the 1G even though it shows on my invoice as 500mb. I called them and they explained that I requested a 500mb deal. I then requested the call of the time when I took the deal so I can prove my case, but was never assisted until today. The only thing they know is to refer you to someone else who might help but never Help. I HAVE 5 Contracts with this stupid company and as soon as they end, they can kiss my a## goodbye and not recommending to anyone who wants good customer service. It's a *******. Products are cheap but after care of customers is ****ty