Wrong FIRSTinvoice!!!

<p>I signed up for fibre service at the Rosebank Mall Telkom store on 4 November 2016 for a promotion package which was running in our area. After several failed attempts by their technicians to install, it was finally installed on 15 December 2016. I received my first invoice in January 2017 and it was wrong. I called the customer service centre who asked me to call Sales. I called Sales, they asked me to call the store where I signed up. I call the store and my call is automatically routed to the call centre in Centurion who tell me they can do absolutely nothing and that I should contact the agent who signed me up. The level of APATHY is shocking!! This is a 24 month contract.... the first invoice is wrong, what are the chances that the other 23 will be correct?? ZERO I reckon!!! They keep calling me to ask how the service was, I tell them horrible plus the reasons why. They promise to follow up and I am yet to hear from anybody. This is such a basic issue that can be easily resolved. TELKOM do things right for once!</p>