Wrong debit order date

Item: Telkom
Rating: 1
Author: Genesis M

On the 24 of August i signed up for a a contract with telkom and they were suppose to debit on the 25 of September as per our agreement. They decided to debit on the 4 of October.

Helpful (0)

Replies (1)

Telkom's replyOfficial

04 Nov 2018, 10:16

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Best regards,

Telkom's reply04 Nov 2018, 10:16

Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Wrong debit order date

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