TP
Thulane P
1 reviews | Active since Jun 2015
30 Jun 2016, 10:49
Wrong debit order date
<p>I have a contract with telkom mobile to debit my account on the 25 of every month, they decide to debit it on the 24th of June 2016. i phoned them to enquire about this and unpaid debit order cost has been incared and they dont want to take responsibility. i spoke to Sibusisiwe and she was very unhelpful.</p>
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Telkom's replyOfficial
02 Jul 2016, 06:34HI Katlego@113@
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply02 Jul 2016, 06:34
Official
HI Katlego@113@
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,