Wrong debit date

<p>I renewed my cellphone contract with yellow in March 2017. Since then Telkom has not debited my bank account on the correct date. I have called in every month and heard numerous excuses. I have asked them to cancel the existing debit order and load a new one and still I'm being debited on the wrong date.</p> <p>Their call centre agents are absolutely useless. All sound like robots. They never listen or try to understand my issues. They just keep blaming it on the collections department. </p> <p>I'm angry and need them to sort thus out!</p>