AM
Amon M

1 reviews | Active since May 2015

30 Sept 2018, 20:35

Wrong date debit, and fees.

So telkom charges you fees because THEY debited on the wrong date. And they charge a hefty fee, a full instalment to be exact, in fees because of their negligence. I now pay bank charges, plus another extra instalment in "fees". Can I have my money back.

0
Replies (1)
Telkom
Telkom's reply17 Oct 2018, 15:13
Official

Hi Amon

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Kind Regards
Charl
Telkom Social Media Team

Best regards,