Wrong billing on both accounts

<p>I received my line from telkom about 3 months ago for adsl. My account balance is extremely high and received an sms today that if I do not pay that they will suspend my line. I called today to find out what is going on. They told me it is for the installation of the line as well, but when I ordered the line I was told that I won't pay any installation fee if I take the weekeneder as well. Thus I took it but clearly someone decided I still have to pay. I told them I will pay once this is sorted out but they are now saying that I MUST pay everything and will then be credited afterwards. But while all this is going on, I still have another issue with them where they are still billing me for my 2 mobile contract which I cancelled a while back and have no issue just taking my money there. So I have to pay twice for something that doesn't even need to be payed. There is no loyalty with telkom or customer service. If they can take your money, then they are happy, even if it means *****ing it. Seems like this is then new way to go in SA.</p>