WRONG BILLING FOR 7 MONTHS

Dec14 we moved,cancelled old line,activated a new line @new house. First account stated we are still being billed for the cancelled lineWe refused to pay the current line until Telkom fixes the issue. We acknowledged that the current line is in arrears and we told them we will pay it when the issues are resolved(the interest+arrears re the CANCELLED line credited). HOW do we pay for something that we CANCELLED?In April our line suspended.After lots of disputes,went to the shop in May.The line=suspended AGAIN,billing issue NOT sorted.A lady calculated how much we need to pay for the current line.We paid +-R1400.There was +-R1600 for Telkom to credit us due to wrong billing for the old line)We got told our account should be clear.They put in a dispute for R1600.We got no feedback.Today28Jul,our internet has been suspended,I got told I owe R971.Telkom refused to reconnect the line!This is VERY WRONG.it should only be R329(service fees ONLY Jun+Jul)Such thievery!I had to waste MY time to phone the accounts.Nompilo (REF#: ***9)told me it will take 10 working days to get our internet on unless I pay R192!!!Call yourself a service provider HAHAHA! Useless