Wrong billing

I took a cellphone contract out on the 4september at telkom vangate mall, the consultant told me that my 1st payment would be on the last day of October my debit date, on the 11 October 2021 I received a sms to say my account is in arrears I immediately went to the telkom store in vangate mall and the consultant logged a query to billing department as my 1st payment date should have been last day of October, then on the 23rd October 2021 I received a sms to say my Sim card has been blocked, I've been trying to get answers from telkom but to no avail, I'm being told I must pay. R300 to unblock my Sim card which is ridiculous coz if they tel you the right thing when taking a contract out this could have been avoided.. The same with my Fibre home it was installed on the 10august,i don't receive a bill nothing, went to telkom vangate mall to get a bill was told no bill available, I phone 10210 the consultant tells me no bill available I must check end September, end September I Check and wot a shock I got of a bill that's R1349. 65 but my Fibre is R699 a month as I took a 50/50 line, went again to vangate mall telkom the consultant see that I'm being billed for a 100/100 line which is R899 a month, they log a dispute with billing, but all I got was query sorted but they don't tel me how and how much my correct bill is... I receive no bill for cell phone contract or Fibre... I don't know wot to do anymore as my bills is increasing but I don't get it, I'm trying to get hold of telkom but their customer service as well as the telkom app is useless, I just want to cancel everything with them now.... How do I get thus sorted.... If telkom reads this I can be contacted on ***