wrong billing again

good day<br> <br> this is the 4th time i am complaining about incorrect billing from telkom. at first i complained that my agreement was R165 per month inc vat. this changed on telkom's side, and eventually someone came to me and stated on the recordings they found the sales guy did agree to this. one months billing was fine, next month higher AGAIN.<br> <br> then i receive billings with a extra R180 service fee added. ONCE AGAIN my billing is R381.05, instead of only R165. last month the billing was corrected to R200, NOW AGAIN sitting with the same issue. and still my billing is not as agreed to on R165 incl vat, I.O.W monthly payment will not be higher than R165.<br> <br> as on statedment: Subscription: R165, Service fee R180???WHY??????, plus vat, where vat should be included already as per agreement.<br> <br> When Will this be sorted once and for all? this is a big frustration for me to complain every month just for telkom to get their billing correctly. GET THIS SORTED ASAP PLEASE.<br> <br> thanks