Wrong billing

Item: Telkom
Rating: 2
Author: Reinhardt N

To my knowledge voice line rental shouldn't be included in bill when using adsl. Why am i still being double billed for this, i got confirmation of this when i spoke to your online chat person. I am paying afrihost for adsl line rental - they manage my line voice line rental shouldn't be a part of this anymore please let me know what is going on account no: ********** 11448

Helpful (0)

Replies (3)

Telkom's replyOfficial

26 Aug 2016, 17:06

Good Day,

Referance number AI*** serves as confirmation that we have received your query and our billing team will contact and assist thank you.

regards

Yazied

Telkom Social Media

Best regards,

Telkom's reply26 Aug 2016, 17:06

Official

Good Day,

Referance number AI*** serves as confirmation that we have received your query and our billing team will contact and assist thank you.

regards

Yazied

Telkom Social Media

Best regards,

Reinhardt N's updateReviewer Update

26 Sept 2016, 07:48

I logged this more than a month ago, NOBODY got back to me.

Reinhardt N's update26 Sept 2016, 07:48

Reviewer Update

I logged this more than a month ago, NOBODY got back to me.

Reinhardt N's updateReviewer Update

26 Sept 2016, 07:49

I logged this more than a month ago, NOBODY got back to me.

Reinhardt N's update26 Sept 2016, 07:49

Reviewer Update

I logged this more than a month ago, NOBODY got back to me.