NM
Nhlanhla M
1 reviews | Active since Sept 2014
04 Jan 2016, 14:23
Wrong Billing
Hi, R1530 was debited from my account. The amount to be debited was suppose to be R899. And i had already canceled the service. I need to know why it was debited with that amount. Am tired of fighting with you guys.
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Telkom's replyOfficial
04 Jan 2016, 15:14Hello inhlanhla,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM183244
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM183244
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply04 Jan 2016, 15:14
Official
Hello inhlanhla,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM183244
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM183244
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,