Wrong Billing

It would become apparent that due to the financial crisis of Telkom, we as consumers are now victims of incorrect billing and being over charged. I have requested multiple information regarding a revision of my bill and they're just ignoring the matter. As much so that even the CEO of Telkom does not possess the skill and ability to answer or escalate for that matter (Mr. Sipho Maseko) This is a bad company with the most useless service to ever hit the face of telecommunications. Might I add, the network coverage itself, is just as useless as the company. Please close Telkom, you serve no purpose to consumers