1 reviews | Active since May 2017

03 May 2017, 07:16

Wrong amount on invoice - OVERCHARGED and email accounts now disabled

<p>Good day. I went into the telkom store at Reds mall and the consultant signed us up for the R399 per month special for fixed line LTE. For the past 2 months i was debited from my account and i receive an invoice of R950. there was a dispute lodged and i was credited for the other amounts. Now apparently i received an sms to say that my line (including my email addresses) have been suspended because of non payment (yet you have a debit order running off my account). How is this possible that i am overcharged yet i signed up for a R399 package. The consultant at the store also told me that we get free minutes after 7 and on public holidays - I did use the phone after 7pm and public holidays and see that i was charged for it. I did email the consultant to which i never received any response to my request. Thanks</p>

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