Wrong amount debited for over 13 months

<p>HI</p> <p> </p> <p>I took out a contract with Telkom in 2015 October 12th</p> <p> </p> <p>For my SAMSUNG A5 on the Smartplan 100 as per the screenshot from the time.</p> <p> </p> <p>The contract was for R279</p> <p> </p> <p>I am being charged R329</p> <p> </p> <p>Also the R200 activation fee was stated as FREE / ZERO RAND, but I was charged for it.</p> <p> </p> <p>I am utterly disgusted and frustrated.</p> <p> </p> <p>I have been to the store numerous time which does not help.</p> <p> </p> <p>Last time I went to the store, to get the contract, I was told they cannot give it to me.</p> <p> </p> <p>Below is some of the reference numbers, some closed without being resolved:</p> <p> </p> <p> ********** 8</p> <p> ********** 1</p> <p> ********** 0</p> <p> </p> <p>I have wasted lots of time and money calling and going to the store and being billed more than expected.</p> <p> </p> <p>This is R50 per month (13 months so far), plus R200 activation fee, Plus interest, Plus time and petrol and parking fees going to Cresta mall.</p> <p> </p>