Wrong address given to courier company

ON WEDNESDAY 20-05-2015 IT RECEIVED A SMS FROM COURIER IT STATING THAT MY TELKOM PACKAGE IS ON ROUTE FOR DELIVERY AND THAT I WOULD RECEIVE IT THE SAME DAY. I WAITED ALL DAY AND RECEIVED NOTHING. WHEN I CALLED THEM THEY SAID THAT THE ONLY DETAILS ON THE PACKAGE ONLY HAD MY HOME SUBURB ON IT NOT THE COMPLETE ADDRESS.I TRIED CALLING TELKOMS CUSTOMER CARE TODAY 21-05-2015, I COULDN'T GET THROUGH AS PER USUAL TO CORRECT THE ERROR.<br> <br> WHEN I ACCEPTED THE ORDER FROM TELKOM I SPECIFICALLY TOLD THEM TO TO HAVE THE PARCEL DELIVERED TO MY WORK ADDRESS IN CAPE TOWN CENTRAL AND NOT MY HOME ADDRESS IN ATHLONE, AND THIS WAS CONFIRMED BY TELKOM.<br> <br> I WOULD LIKE THIS MATTER TO BE SORTED OUT ASAP.<br> <br> KIND REGARDS<br> <br>