Wrong address despite confirmation

Also see previous complaint, still unresolved with no reply a week later: SM150917<br> <br> This is disgusting. After having fought to get an appointment rebooked after having my previous one cancelled, I had an appointment booked to install a new line at a new premises today. I phoned the call centre at 10:10 this morning to confirm that the installation address is correct, and the agent did verify that the address was correct.<br> <br> Proceed to 14h00 when a technician is finally dispatched, starting the work at the exchange, before getting a phone call at 15h00 stating that he was at the PREVIOUS ADDRESS. He said he cannot install the line since he does not work in the new area, despite being a neighbouring area and only 2km away. Also got told that I would need to start the entire process again to make a booking since Telkom is too *********** to do their own jobs. <br> <br> Telkom has wasted my time and cost me a day's worth of leave for sweet blue *****. Thanks a lot<br> <br>