<p>For the past 6 months, Telkom has been receiving payments to different accounts. I have 2 different accounts to my name (why, I don't know) and now they've suspended my line and say I owe R4000 but there is proof of payments and they can't seem to pick it up. I have spent hundreds of rands and hours trying to sort this out but everyone *****s up my account everytime I call them.</p> <p> </p> <p>Now I want to pay online (which also doesn't work) and I'm going to pay extra now due to their lack of assistance and billing procedures. I don't even receive the correct account's Invoice via email.</p>
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Telkom Social Media Team
Bronwyn
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Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
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