MvdB
Michelle van den Berg
1 reviews | Active since Oct 2012
31 Mar 2016, 19:07
Wrong account
I phoned on 15-03-2016 at 10h20 and spoke to Miranda to change my banking details for my debit order. Debit went off on my old account on the 29-03-2016 and because there is no fund it was returned and now i am charged banking fees!!!! I want my banking fees paid back to my old account!!!!!
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Telkom's replyOfficial
31 Mar 2016, 21:30Hello michelle57,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219032.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219032.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply31 Mar 2016, 21:30
Official
Hello michelle57,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219032.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219032.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,