VS
Venai S

1 reviews | Active since Feb 2016

21 Apr 2017, 09:00

Wretched Service from Telkom

<p>My ADSL service from Telkom was not working properly from around 9 March 2017. I logged a call with Telkom on that day. To date i have logged calls with the following reference numbers:</p> <p>774CNK090317; 205CNK100317; 156CNK190317. Between 9 March 2017 and 20 April 2017, at least 4 technicians have been home to restore my ADSL service. Despite them indicating that service was restored, when i return home from work, i discover that my service is still not working. No feedback has to date been provided in terms of the cause of the problem and the remedial action taken to restore service. I am left totally in the dark by Telkom with no indication of an expected date of when my service will be restored.</p> <p> </p> <p>I have to date kept my payment for my account up to date. Given the lack of service from Telkom, it may be better not to pay the account. That may make Telkom take notice that they have an unhappy customer.</p> <p> </p> <p>I would not recommend Telkom to anyone for any service.</p>

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