1 reviews | Active since May 2016
Wow Telkom, do you just employ the most incompitent people that you can find
<p>TTelkom, i am furious. You have suspended my lines, which is going to cost me business. After writing the message below, you requested my contact details. I sent them to you and i got a message that since I hadn't sent my detail, you are closing the case.</p> <p>Please see my complaint</p> <p>Hi Telkom</p> <p>It pains me to once again complain about you *****ing from me.</p> <p>I got the fright of my life when I received my bill from you a few weeks ago, and I was shocked to see that is was R491 more than it should be.</p> <p>On reading this bill, I was shocked and I tried to contact a supervisor in the CEOs office numerous times. I never got hold of someone and a hefty amount got debited off my account earlier today. I promptly cancelled the debit.</p> <p>I tried calling the CEOs office and spoke to a consultant. She gave me various improbable reasons why I had been overbilled, one being that I was billed prorata for December, which would mean that 1, the pro rata was more than the actual full month's amount due and that I was being billed in advance, that is something that never happens.</p> <p> </p> <p>Apparently the supervisor refused to take my call. </p> <p>I gut cut off from this consultant various times. She did not once try to call me back.</p> <p>Please can you get someone compitent to contact me to sort this matter out. Failing this, I will take action for yout *****ing from me and cancel my account!!</p>
Good Morning Clare,
Your query has been logged and sent to our Billing Team, case number ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Good Morning Clare,
Your query has been logged and sent to our Billing Team, case number ***9.
We apologize for any inconvenience caused.
Regards,
Busi
