1 reviews | Active since May 2012
Wow Telkom deserves an award for bad service
<p>App**** for ADSL line online over 6 weeks ago tried to speed up the process by calling the call center and I was told online applications take time , then I ask my self online taking time in 2017 ? Eventually I gave up cause really I cannot beg a company to give me a service that I will be paying for, last week 18 July 2017 I got a call from Telkom responding to my online application as amazed as I was on the level of slow n bad service I decided to give them a chance and I was told a technician will contact me to arrange installation well 8 days later I'm still waiting even contacted the call center to ask what's going on then I was told I have to wait 14 to 21 days I mean who has 21 days ?? If I apply for a service I want that service as in yesterday . Like I told the call center lady if I don't get contacted today 26 July 2017 for installation then kindly cancel the order I am no longer interested, what kind of bad service am I going to get ones I become an your client if this is how you get treated while still trying to apply, you guys have so many customers no wonder you don't care.</p>
No need apologizing just cancel the whole deal , Telkom can make you wait to the point where You actual lose interest in whatever you have ordered.
No need apologizing just cancel the whole deal , Telkom can make you wait to the point where You actual lose interest in whatever you have ordered.
