WOW... Not helpful
<p>My mom has ordered a NEW installation. </p> <p>When the technician came to do the install on the 12/07/2017 there was a cable fault in the road to the exchange and not in our property. </p> <p>When calling to enquire everything is 2 weeks and they need feedback from the cable department. </p> <p>This has been escalated on the 12/07/2017 & again on the 19/07/2017. We have not seen any Telkom vehicles but only Open Serve vehicles driving around the area. </p> <p>The reference is: ********** 65</p>
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Telkom's replyOfficial
25 Jul 2017, 10:14Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply25 Jul 2017, 10:14
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,