Wow, customer service is alive again

I would like to thank Thabo Mongake for going the extra mile in solving my internet problem. The internet has been down for 10 days. Numerous calls were logged to repair the problem but with no success. Our line was upgraded from 2 to 4 meg and something went wrong. Thabo was prepared to look into the problem and was able to solve it in less than a half a hour. Telkom should recognise Thabo for customer service excellence.