Wow, 5 months to do a order. Still no help.

So we ordered an ADSL line to be placed at a new home. This order was app**** for at the end of November 2015.<br> It is now 13 April 2016!!!<br> After 3 months they finally arrived to the conclusion that they can't connect because the line that was so old and broken that they needed to insert a new line. Then another 2 months just to get where we are now. NOWHERE. <br> Apparently they keep giving the order to the contractors. Then the line gets switched between the new line and old line each time.<br> Appointments are made by Telkom but then are not followed through by the technicians. And each time it is someone different. So no one is aware that the problem is getting worse and Telkom probably pays for each bugged up call out that the technician made or missed. There is a few pages long call outs made since December 2015 according to Telkom's system. <br> So Telkom, here is your challenge - Do not send me a copy and paste answer to this complaint. You did not reply to my last complaint and email where you asked for my details.<br> Just get your ducks in a row and deliver what is being promised on all your advertising. Way to the future?? Connect your home?? Please do!!<br>