Would you actually like me to upgrade....

I have now visited both stores in your Tygervalley branch to do an upgrade which you have contacted me about. Even though you have pretty screens showing the new deals, in this case the 50gig + 50gig night surfer on the LTE-A router for 699.00 and both stores have stock neither can help me because they cannot find the deal codes. They said I must come back on Monday which I cannot do. I also tried to phone your online sales department and they were unable to help me as well.<br> <br> Surely an upgrade should not be this big of a waste of time.<br> <br> Please get back to me.