1 reviews | Active since Apr 2018
Would not recommend Telkom to anyone!!!
My contract phone with Telkom mobile went off on the 22 of March. When I called Telkom, they informed me that this is a technical problem on their side and they working on it. With this I cant make or receive any calls. After a couple of days I called in again and they said they still working on the problem. After two weeks the said it should clear up within 24 hours. that didn't happened. ever since I've been calling day in and day out. I was told in the end that the problem is on my simcard and need to do a sim swap. Where I stay is no Telkom mobile store and the closest store is 2.5 hours away. So that's not an option for me. They then said I can do a number swap/number change to get to keep my own number. After calling again this week its been said that I should wait another 8-9 working days. Tomorrow will be 4 weeks that my line is not working. I'm frustrated and have reached the highest point of madness. I cant wait that long anymore for my line to work. And month end Telkom will be deducting there money from me and I didn't get to make use of my line at all!! I need someone to call me ASAP to assist me to get my line working. And if I cant get assistance by tomorrow I would like to cancel my contract!!!
