Would NEVER recommend your service, Telkom

Phone service has been interrupted due to lack of communication by a tele-communication company. How ironic?? Telkom stops debiting your account completely if one installment is late, so everything accumulates to the point where you have not been debited for 2 - 3 months without notifying you. Having seen this on my bank statement I contacted Telkom to ask why they hadn't debited me, and if I could do an eft instead. The consultant told me to WAIT until my next debit day, as they may redebit. And no debit again! I called again and another consultant tells me that they do not debit at all if there is a late payment, this is news to me. Because of having waited like I was told to do so, 1 of 2 of my lines had been suspended at this time. I made payment 10am on 11th September (yesterday) sent in proof of payment immediately, and later that night, after having paid, mind you, my second line is suspended.

When asked how long to reconnect the 1st line they mentioned that its 24hours. Now the tune changes to 48 hours. I run a small business, and I am left without phones despite my account being up to date! Every second counts. Please get your damn act together.

Review for Greg_P, tried sign up for hellopeter and as account is new, it's inactive.