Worts Service ever received

Our company closed our one branch in Cape Town in May 2015 and we sent in a cancellation request on the 26/05/2015.<br> <br> The next month we were still billed for the lines usage and i had to call in again, i was informed that the cancellation takes 30 Days and thus the billing period was still in affect.<br> <br> The Month after i called Telkom again seeing as we were still being charged when i was told once again that the cancellation was in the billing period. <br> <br> Now its +- 3 months later and still we are being billed for the lines.<br> <br> I called Telkom this morning first person transferred me because according to her the lines was not cancelled yet. The next person told me they had to transfer me to the Business section where i was then transferred to. THEN i was told she cant help me either and she needed to transfer me again. At this point i lost it and asked to speak to a manager or superior . They said okay and transferred me to a line where i received a message saying the number called has a full mailbox please call back later and i was cut off.<br> <br> I had to explain my whole story to 3 people and still not a single one did anything . . . . . what business are they running???