Worthless T E L K O M

Telkom

I have given Telkom the benefit of the doubt when my elderly parents asked me for help with their new cordless Telkom phone. Apparently the phone was given to them free of charge. The landline was cut and this was when the cordless phone was suppose to be activated. It has been 4.5 weeks since my elderly parents has been cut off from the outside world with no communication. THANK YOU TELKOM. I have since logged numerous calls and guess what, the phone is still not working after be promised that it will be activated within 24 hours. The call agents: 1. Abongile from the Port Elizabeth call center 2. Amanda from the Durban Call center

Both agents could not or would not give me a reference number " an email was sent to the supervisors to rectify the problem" they said.

Due to your *********** staff my parents phone is still off and wont be able to contact anyone when they need to or when they have an emergency. By the way while calling the call center on the 7 April 2019 i could hear ( im sure its on a recording) how the call agents was laughing and screaming in the back grounds. Sounded like i was calling a shebeen.

Anyway thanks for absolutely nothing. I don't expect a reply or even that the problem will be rectified soon.

Jason