AT
Ashley T
1 reviews | Active since Dec 2012
03 Jul 2018, 11:50
WORTHLESS SERVICE. WASTE OF TIME AND MONEY.
Good day dear telkom.
I have been trying to cancel a ADSL line since December 2017.
NO ONE HELPS ME.
I have been billed for a canceled line for the past 7 months. My Fibre has now been cut since there is an outstanding balance since I am not paying for a service I canceled & months ago.
In the past week I have reported the error twice already.
It has been marked as a resolved issue on your side but NOTHING HAS BEEN RESOLVED.
Please sort this error, please cancel all my services so I can move to someone who is willing to help their customers.
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Ashley T's updateReviewer Update
24 Jul 2018, 13:51So yet another bill has arrived, after canceling my service.
No one has even phoned me back regarding the pending cancellation or the fact that I had to pay R2k for services cancelled.
So they want me to pay again...
WHAT MORE DO I NEED TO DO TO GET TELKOM TO CANCEL THIS AND REFUND ME???
AT
Ashley T's update24 Jul 2018, 13:51
Reviewer Update
So yet another bill has arrived, after canceling my service.
No one has even phoned me back regarding the pending cancellation or the fact that I had to pay R2k for services cancelled.
So they want me to pay again...
WHAT MORE DO I NEED TO DO TO GET TELKOM TO CANCEL THIS AND REFUND ME???