GD
Grant D
1 reviews | Active since Dec 2014
16 Jan 2016, 21:47
Worst upgrade experience in my life
Did an upgrade in November 2015. Beginning of December got an exorbitant amount. Queried this ***3. Found out I was incorrectly billed. Query was finalised 17 December. Beginning of January I got ANOTHER exorbitant amount. Queried this AGAIN ***4. Still waiting a responce yet Telkom has deducted R1500 from my account. Why was money deducted from my account?<br> What is going on? Is Telkom victimising me for upgrading?
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Telkom's replyOfficial
16 Jan 2016, 23:40Hello grantathol,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Telkom's reply16 Jan 2016, 23:40
Official
Hello grantathol,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team