UM
Unathi M

1 reviews | Active since May 2017

03 May 2017, 15:19

Worst turn-around time!!

<p>I ordered a telkom line from the Telkom in Rosebank ages ago I still have not had any communication regarding when it will be installed. Instead I keep getting different reference numbers. I have tried calling the customer care number, pretty useless! I am so fed up with Telkom!!!!!!!</p> <p>Such horrible service :(((</p>

0
Replies (2)
Telkom
Telkom's reply04 May 2017, 09:53
Official

Good Day

Thank you for making contact with us.


Please be assured that this matter has been escalated to the relevant department and feedback will follow.Kindly send us a private message with your order number and ID number.

Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

UM
Unathi M's update04 May 2017, 13:42
Reviewer Update

*** - ID

I have been given multiple order numbers I am not sure which one is which,

***4

Yesterday the call centre rep gave me this

***a

I won't lie I have lost confidence in Telkom.