Worst time ever with Telkom

<p>I logged a fault on the 22nd of February regarding my ADSL being down. I was advised that it formed part of a bulk fault and the cables were wet. I can understand this but when I followed up I was told the technician needed spares but he received them and would fix the issue same day. Two weeks later and numerous calls made I am at my wits end. One excuse is that the technician was at my house but could not get in (I am at home 24/7) or they could not call me (I supp**** two numbers to phone me on).</p> <p> </p> <p>My queries have been escelated 4 times with no luck and no end in sight of my issue. I work from home and Telkom expects us to just shut up and pay. Telkom is the most disengaged company I have ever come across and they would rather focus on social media advertising than assisting us clients. I jave attached my fault ref. Number. Our telephone number is ********** 213</p>