Worst telkom service all departments!!

I have been struggling for more then 3 weeks getting a telkom landline moved from my previous location to my current. I arranged dates of which i was available at the residence for them to come conduct the installation, in those two days i booked leave there was no communication from them, i then visited there store in greenstone mall which also could not be of any help, after countless phonecalls to their callcentre on 10210 they confirmed that the employee that handled my order was a trainee and didn't complete the order correctly, i called again and submitted a whole new order for installation, after which i started receiving sms's, yesterday i received confirmation that installation would be today, after calling the call centre for more than 5 times without any proper feedback i received an sms saying a technician has been despatched to my house, took of work again rushed home and no texhnician showed up even after i received a second messege from despatch. Until now there has still been no technician, this must be rhe worst service i have ever seen or heard about, people not knowledgable on their on system and completely ignorent to your needs and we pay for this service...