CO
Chantel O

1 reviews | Active since Jul 2017

07 Jul 2017, 18:30

Worst Telkom Service

<p>I have a prepaid number and took out a contract at the end of May. The gentleman at Telkom that helped me have me a new number. I wanted to use my prepaid number. He told me that he completed the sale and it was impossible to change it. I had to log a case to change the contract over to my old prepaid number which I did the next day. I also took out a uncapped internet contract. I went into a different Telkom shop the next week only to find out he did not open the case or app**** for the ADSL line. A lady at the Hemmingways branch in East London did a new application for me. I realised that the data of my contract was not loaded on my original number. I went into a Telkom store yesterday afternoon to resolve it. They logged the case and since this morning I have no service and can't make calls. This issue is still not resolved and they can't tell me when it will be sorted. If I knew this would happen I would never have taken out a contract with Telkom! Worst service ever!!!</p>

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