IL
Innocentia L
1 reviews | Active since Feb 2016
17 Feb 2016, 07:53
Worst Telkom Mobile upgrade
i am a furious Telkom mobile customer who is being charged more than the agreed contract amount. i took an upgrade with Telkom in October and agreed to pay R399 for a Samsung S6 and i am being charged R750 every month, i have been calling telkom on a monthly basis to ask them to fix the problem with no help to date, i am tired of calling meanwhile the error is on Telkom's side. i need this to be resolved ASAP, this is the worst customer experience
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Telkom's replyOfficial
18 Feb 2016, 09:12Hello Ilegwabe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202221
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202221
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Feb 2016, 09:12
Official
Hello Ilegwabe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202221
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM202221
Regards
Luleka
Telkom Social Media Team