Worst telkom experience ever. they cancel my adsl just for fun on their side and refuse to help getting it restored

<p>i am on the verge of canceling everything with telkom for ever. I had adsl for alnost 3 years now until telkom decided to downgrade my adsl to voice only because they are experiencing technical problems with headquarters. I asked then to restore my line as i am a active paying user and did not agree to this. they then told me that i have to move my line away from telkom to get it fixed as they will not help me as this responsibility now falla under the peolpe i buy my data from. i told them that my line rental is with telkom and that telkom manages my adsl, they still refused to help and said i must move my line to my data isp. So then i contacted afrihost with my last remaining money on my phone and app**** to get my line migrated to them as telkom refuses to help me. Fun fact telkom now refuses to help afrihost. See beneath sms reseved for downgrade on 2017-02-09 Telkom SA: Dear client MR. HENK J BOSHOFF, Telkom SA will send a representative to your premises ) to fulfil your service request. We have scheduled your new line installation/modification for the 2017-02-10 - please note this is a/an All day appointment. Please ensure that you have your original ID document and/or letterhead and a certified photocopy thereof ready for presentation when the technician calls at your premises. Please reply @Yes if all the above mentioned is correct or @No if the above mentioned is incorrect and/or date is not suitable and a Telk</p> <p>i did contact telkom the day i reseaved this sms and they said they cannot pull back the order that they made from their side. bluntly they refused to help me.</p> <p>and here is a sms i resived today after i app**** for my line to be moved as instructed by telkom, they still refuse to help. <br />Hi - Your ADSL line order has been rejected by Telkom, due to a pending order on the line on their system. Please urgently contact Telkom on 10210 or visit a Telkom Direct store and enquire as to when the pending order will be complete. Regards, Afrihost.</p> <p>Afrihost told me that their is a order to install a 2mbps adsl line at my house. Why would telkom cancel my adsl and then place a order to install adsl. i am sorry but i refuse to pay for installation costs and any line costs due to telkoms mistakes,</p>