Worst Telecoms Company by far (Need to outsource their billing to a 3rd party)

<p>I currently have two contracts with Telkom:</p> <p> - cellphone (R369 pm)</p> <p>- huawei data modem (R99 pm).</p> <p> </p> <p>The bill for these two devices have been joined but I still receive another bill for the modem for R99. It was evident that I am being double billed for the modem and a consultant at Telkom noticed and logged a ticket for me. So I reversed the R99 debited amount for the modem for last month. Now Telkom is saying I am in arrears, then I explained to another consultant that a ticket had been logged and she understood.</p> <p> </p> <p>I received an sms stating that my ticket has been resolved but when I called Telkom it seems they still haven't resolved my ticket, because my modem still doesn't allow me to connect and they state that I still owe them R99.</p> <p> </p> <p>The consultant that asssisted me today is Pinky (Ref 1222), she was utterly useless, wasted my time.</p> <p> </p> <p> </p>