KG
Keagin G
1 reviews | Active since Nov 2016
22 Nov 2016, 16:16
Worst Telecommunications Services
<p> Telkom is officially the worst call centre I have ever dealt with. Absolutely everyone there has no idea what they are doing. I called 10213 to re-activate my landline. I go through several departments before within a space of 30 min via my cell phone. Only to be put to a final department that is not available after 16:00. And then the call just cuts off. Bravo telkom you have managed to always do your worst service ever for the people of South Africa. I know I won't get a response to this but I just need to vent.</p>
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Replies (2)
Telkom's replyOfficial
23 Nov 2016, 08:59We sincerely apologize for the level of service you have received.
Please provide your affected number so we can further assist.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply23 Nov 2016, 08:59
Official
We sincerely apologize for the level of service you have received.
Please provide your affected number so we can further assist.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
KG
Keagin G's updateReviewer Update
23 Nov 2016, 09:05Hello Busi,
Thank you for responding. The number that needs your assistance is ***.
Please contact me via my cell no. ***
KG
Keagin G's update23 Nov 2016, 09:05
Reviewer Update
Hello Busi,
Thank you for responding. The number that needs your assistance is ***.
Please contact me via my cell no. ***