1 reviews | Active since Jun 2013
Worst telecommunications and services
Due to me having numerous issues with my Telkom lines I opted last year in September to take the 599.deal for 2 lines which amounts to 1200 month. The advertising was brilliant and I thought I got the deal of the lifetime. My nightmare stated in October with intermittent power disruptions and at my other property did not have any service. In December I got a complete shock when my bill was 5500.i emailed the dispute department. I emailed the services department. I was constantly called from December by a Telkom consultant that they will resolve the faults and further to that will adjust my Telkom bill. Today my line was disconnected for non payment and the ironic part the Telkom technician contacted me via my cell after 3 months to say he only received the job card today. I urge the public if u require WiFi services for work or study purposes look into other options as I cannot explain my frustration and inability to work or my kids to study during these times. These deals that are being advertised by Telkom is a **** the router is of such a poor quality. The technician are from openserve will contact u and even come to your home then they will claim there is a problem at the exchange and that will be the last u see of them. I am currently billed for 4 lines.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
