Worst telecommunication and internet service provider- Zero Customer Centric

I have been a loyal client for 8+ years and it’s shocking;

This service provider has no client centicity whatsoever ;- After more than one and a half years of lodging queries via email to ***; ***; ***; *** Bulelwa Amanda Xaso (BA), and Engaging with administrative managers to date no response - Telkom seems to be harvesting data and services from honest working class Citizens of South Africa ;

They ran a campaign in parallel with ‘Netflix’ during Winter of 2018 whereby Telkom offer their loyal customers free subscription to Netflix and thereafter via the Telkom account ones subscription will be paid; Netflix got into contact with me and inform that subscription will be terminated due to Telkom not upholding the terms - Now 1 year and 8 months later they still haven’t reverted nor corrected my status with Netflix which negatively impacts my credit scoring.

Furthermore I was subscribed to DSL line which was stable and they opted to put me on a fixed line look a like service (Decommissioning copper DSL Lines) I have never experienced the pleasure of Internet and voice services because I forever have to log faults and in the process I pay for these services.

I am looking to put together a partition and go to court with this ,I will not leave this matter ; please contact me on *** if there is anyone in the public domain that experienced this with Telkom!

I am ready to cancel all my services but want to remain active for proceedings.