Worst Technical Service Respondes

I reported that my Telephone line was faulty on Monday 24th, so they gave me a Ref number 317CEK240815 and said they will send someone out. On Thursday morning the 27th i called the call centre for an update on the matter. the operator said he there is still no technician assigned to the job but he will escalate the problem. Saturday the 29th I called the call centre again to ask them what is going on and when will they be able to come and sort my problem, the lady told me that there is still no technician assign to my problem but she will escalate my problem and she gave me another ref number 734781. today the 31st August 2015 i called the call centre for an update again they told me the ****ing same story about no technician is assign to my case and the call centre is so ****ing rube when i ask her when are they planning to assign a technician she put the phone off.<br> <br> i never in my life got bad service, but you guys are ****ing worst.