Worst survice
<p>I have been struggling for more than a week to get a telkom technician out to fix my existing telkom line.</p> <p>Every time I call the call centre are full of premises that they are busy or that the technician will attend to me ASAP but still there has been no one here.</p> <p>I have to pay for a service, but I dont receive the service. </p> <p>Poor poor service from telkom SA!!</p> <p>They are quick to let you know every month that you need to pay your installment but when something needs to come from their side nothing is happening. </p> <p> </p>
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Telkom's replyOfficial
31 Dec 2016, 09:54Good day,
Thank you for making contact with us.
Your reference number for this post is AI***. Your fault ref is in hand with Dispatch. I escalated it [ESCALATION LOGGED SUCCESSFULLY - REF NO : 12755] for them to sort it out asap, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply31 Dec 2016, 09:54
Official
Good day,
Thank you for making contact with us.
Your reference number for this post is AI***. Your fault ref is in hand with Dispatch. I escalated it [ESCALATION LOGGED SUCCESSFULLY - REF NO : 12755] for them to sort it out asap, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,