Worst support ever

So I logged a fault with Telkom number 29CVK080215. Then the fault got written of as repaired but no change to adsl line what so ever. Problem is still there and no technician came out to test even. Then after waiting an hour to talk to somebody, it had to be re logged as a fault number 84CVK100215. So a technician did come out reset port as the people did numerous times before. Keep telling them my SNR keeps dropping till I have no internet so there is a line fault. Just as the technician left the site it went dead again. So I am still stuck with no internet. Line is still not tested for faults. This is the worst support ever by a company I experienced. They don't care about their subscribers. I whish there was another company to go to for adsl. I would leave Telkom in a heart beat. I think I should just pay them for the days my internet is actually working because now I am just throwing money in the water. There is just no willingness from their side to help you. <br> <br> Very Frustrated client.