Worst Support
<p>If you live in Bloemfontein and looking for broadband, avoiad going ADSL. It is an absolute nightmare with Telkom.</p> <p> </p> <p>For the past 2 months my line has been so unstable I'm down more than I am up. Everytime Telkom sends out a Tech to fix after waiting more than a week and then the problem is fixed, for less than a day. They attrribute the delay to the backlog of work, but maybe they would hav e less work if they did their job right the first time.</p> <p> </p> <p>I don't have fibre or wireless coverage and I am strongly considering telling Telkom to go ***** themselves and canceling my service UNDER NO SERVICE DELIVERY. Despite how expensive Mobile data is at least I can work from home.</p> <p> </p> <p>Big Thanks to AfriHost for all the help and effort to try and get this resolved.</p>
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Replies (2)
Telkom's replyOfficial
20 Mar 2017, 08:10Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your fault is currently with our testing centre for investigation.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply20 Mar 2017, 08:10
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your fault is currently with our testing centre for investigation.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
's updateReviewer Update
01 Apr 2017, 15:43Hi,
Line is down yet again. Issue still not resolved. Rating will remain the same.
's update01 Apr 2017, 15:43
Reviewer Update
Hi,
Line is down yet again. Issue still not resolved. Rating will remain the same.