Worst servive in SA

On 24/4/15 I booked in my 10 day old Z3 which battery did not last. Had to go to 2 stores and queue 2x. After phoning to follow up i am told they cancelled the repair. Went to Telkom Centurion who could tell me nothing. Otto said he will sort out problem next day, but Thabang did not even bother to take down the details of my phone. Can they please cancel my contract as i can not battle for a 10 day old phone like this. <br> Please also cancel my order for tablet. your servise will probably also be a nightmare there.