Worst services and people!!! R599 January Deal

I app**** for the Telkom January data deal for R599. A lady chatted to me online and said that I will get a call in few days to install the VADSL unit in my house.

A Telkom guy by the name Daniel came to my house to install the router but had not luck at the time as the cable was stuck in the pipe to my house. He said that he cannot dig at my property and I should take his number an call him on Saturday when I have someone who will remove my paving and dig to the pip.

On Saturday 8:00am I called Daniel to confirm if he was coming because I was going to get someone to dig and get to the pipe. He told me his was at Calvin and he will come shortly.

So I hired a guy to dig up my place and when i followed up with Daniel at 12:00 his phone just kept ringing, I called at 12:45 and his phone was off.

I had a big hole in front of my door step and I accidentally slipped in and hurt my hand. I was so upset at the time that I contacted you sales call Centre to chat to a manager and the agent was not helpful and did not give me any assistance.

I paid to dig my yard, re-paving, plant new grass just for nothing. The worst service that anyone could ever get. I actually would like if you can escalate this matter to your CEO please.

I would also like my money back for all the unnecessary cost to my property.

The openserv Staff Name is Daniel - ‭(081) ********** ‬