jB
jonathan B

1 reviews | Active since Apr 2014

20 Dec 2016, 18:28

Worst services and extreame lies 8 weeks still having ISSUES no internet disconnections ,if any connection if lucky, Techsm phone never pitch , going back from 4 nov 2016

<p>Okay pooting again im tired of this im now resulting to legal methods as last resort ,its effecting my bussiness ,my gaming and subsriptions even my studies,,</p> <p> </p> <p>I am tired of promises from you guys no techs have been out yes the cctv in the area watching the echange has comfirmed this , your techs refuse to fix this fault passing it from one department to the next i have repeated asked to have had my line swaped out for a lte uncapped , its now your facing breach of contract since i sign a contract and is legal and binding and since i have lost cliental i now hold you soul responsible for your lack of agreement in term of an SLA , its been logged from the 4 of November escalated from the 16 and still **** has happened ,i get calls droped no one has noticed my emails\ calls requesting lte \transfer since your line is unable to offer what was agree upon and is in legal since non funtional so will someone ignore me like the last time or do i take all the recording of the centres i have called plus the emals that were sent including the hello petter complains (no wee get back to you we need you no. *** hellopetter has the deatails plus i emailed them to you and till ignored so 8 of no if any service will now be a reason to why you will lose this sutomer hell im going to give this to carte blanche i reckon this would be a good story esp the part where your tech when he came to intially intall my line knocked out half of ashley resident that will be really entertaining,</p> <p> </p> <p>i have phone nearly everyday to get this sorted asap but been ignored blown off and shown that telkom doesnt value its customers clearly since your service rating is less then 3 stars i wonder Why (Inexperinced ,non s****ed and plainly useless staff) now not all your staff are **** i give you that for one i have had a previous line in new germany and it was epic he was there to sort it before i even know there was a fault now it more like this guy casues it ,totaly unbelieveable all i wanted was a transfer due to the amount of issues i am having due to technicains *****ing up esp since they blew a laptop and router whne they did maintinance and noticfied no one ,frankly all im asking is to be transfered over from adsluncapped to lte uncapped to fix this so i never have to face the knowing i my need to rely on a tech and by the way i refuse to pay this month and i want a reinbur*****t fornovember and its ******* to charge for a service not rendered so the ball is in your court 24 hour to respond or i go legal route to stat my case of breach of contract</p> <p> and whats even more insulting is that im a tech and your staff believe in saying its an undergroud cable issue when the line is clearing above the ground oh by the way which i helped install from the exchange to my house since your tech needed help since he was understaffed ,you can even verify this with my nieeghbours who also lost there internet upon my installation when it was first installed</p> <p> </p> <p>And as i say you can impress a clinetall many times by ***** up once and he's gone im applying for canstalation and it will be of immediate effect due to thelaws regarding consumer eights and the business legislation agreements such as the SLA we so happen to be signed in</p> <p> </p> <p> </p> <p>One ****ed off Client</p>

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Replies (1)
jB
jonathan B's update21 Dec 2016, 13:02
Reviewer Update

Bull**** I'm apologised to by saying sorry that I'm inconvenience b.s. I don't want that line anymore may moving to lte and I will take this the legal route and you wanna converse by email no no it's here in public eye I'm speaking to So that you can understand I want a transfer to lte you had 8weeks to sort this shot out now move me a service where you *********** techs field or b.s. excuses are not needed for that hence requesting as by right as a consumer that has not been attended to be moved from an lte uncapped from my uncapped line I'm done with adsl and it's **** excuses when a problem goes on for to long I.'ve lost business lost out on other paid for services thanks to you not holding up to your end of the contract so by rights I'm intitled to ask and insist that I be move to lte