HJ
Hanief J
1 reviews | Active since Mar 2009
08 Dec 2017, 10:01
Worst service...EVER!!!
Why does Telkom waste their time offering services and upgrades when even after you say 'Yes, I want it' they dont give a sh/t and carry out the request. Two months to upgrade my line and now they have no record of it. The call centre is the worst (and if you want to know what they should sound like, call MWEB and compare the level of their staff). Telkom's call centre agent (Nompumelelo) kept giving me an email address and asking me to visit that website - how *********** do you need to be to get a job there? I just want to cancel EVERYTHING I have with Telkom and they cant even do that!!!
Helpful (0)
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Replies (2)
Telkom's replyOfficial
21 Dec 2017, 10:58Hello hj24000
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply21 Dec 2017, 10:58
Official
Hello hj24000
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
22 Dec 2017, 13:08Hello hj24000,
The ADSL is in the holding pool, please contact your ISP to take over the line.
Regards
Telkom Social Media Team
Best regards,
Telkom's reply22 Dec 2017, 13:08
Official
Hello hj24000,
The ADSL is in the holding pool, please contact your ISP to take over the line.
Regards
Telkom Social Media Team
Best regards,